Return Policy

Non-Returnable Items

For food safety and public health reasons, this product is non-returnable and non-exchangeable once it has been shipped and received. As an ingestible supplement, returning the item would present potential safety risks and compromise product integrity. We take product safety seriously and follow strict handling and storage procedures to ensure your order arrives in optimal condition.

Exceptions – Damaged or Defective Items

While we cannot accept returns for this product, your satisfaction is very important to us. If your order arrives damaged, defective, or incorrect, you may request a refund or replacement.

​

How to request a refund or replacement:

1. Write an email to contact@opti-nourish.com.

2. In your email, please:

   • Describe the problem clearly.

   • Attach clear photos showing the damage or defect (if possible).

   • Include your order number.

3. Once we receive your email, our Customer Care team will review it and get back to you as quickly as possible to arrange a refund or send a replacement at no extra cost.

Our Commitment

We are committed to delivering safe, high-quality products. Every item is carefully packaged to prevent damage during transit, but in the rare event that an issue occurs, our customer care team will work quickly to resolve it.